Refund and Returns Policy
At Eve Dot Deals, we strive to ensure your satisfaction with every purchase. If, for any reason, you are not entirely pleased with your order, we offer a flexible refund and return policy to address your concerns.
Return on Door and Immediate Cancellation:
We understand that sometimes the product may not meet your expectations. That’s why we offer a unique “Return on Door” feature. Upon delivery, you have the flexibility to check and confirm your order. If, for any reason, you are dissatisfied, you can cancel the order immediately.
Return for Defective Products:
We take pride in the quality of our products. If you receive a defective item, you can request a return or refund within 7 days of receiving the product. We strive to address such issues promptly to ensure your satisfaction.
Free Shipping:
Enjoy the convenience of free shipping on all orders made through our website. Our commitment is to provide a seamless shopping experience, including complimentary delivery to your doorstep.
Return Shipping Fees:
In the case of a return due to a change of preference or any reason other than a defect, customers are responsible for the return shipping fees.
Refund Options:
Upon approval of your return, we offer two refund options:
- Cash Transfer: Receive a refund directly to your credit card or original method of payment.
- Store Credit: Opt for store credit to use on your next purchase.
How to Initiate a Return:
To initiate a return, please contact us at Admin@evedotdeals.com . Provide your order details, and our customer support team will guide you through the process.
Conditions for Return:
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
Timeframe for Returns:
Please initiate the return process within 7 days of your purchase. After this period, we may not be able to offer a full refund or exchange.
Contact Us:
If you have any questions or need assistance with your return, please contact us at Admin@evedotdeals.com . We are here to help and ensure that your shopping experience with Eve Dot Deals is exceptional.
